Facility Management · Rwanda

Assuring performance.
Protecting Value.

One platform for facility managers to log interventions, track assets, and measure performance, in real time, from anywhere.

  • No commitment required
  • Free demo
  • Local support in 3 languages
500+
Work orders closed
20+
Facilities managed
94%
On-time response rate
3
Languages supported

Two ways to use Assurex

Whether you rely on Assurex technicians or run your own maintenance team, the platform fits the way you work.

Assurex-managed

Assurex supplies qualified, vetted technicians. You focus on oversight and client reporting.

  • Assurex provides and manages field staff
  • Full work order tracking & audit trail
  • Ideal when you have no in-house maintenance team

Self-managed

Your own maintenance staff get app logins. Assurex gives them structure, accountability, and a full audit trail.

  • Your technicians log & close their own work
  • Managers & owners keep full visibility
  • Replaces WhatsApp with structured, trackable workflows

Both models can coexist. Different assets within the same site can run under different modes.

Everything your team needs to run facilities well

Built for the realities of facility management in Rwanda: simple enough for the field, powerful enough for management.

Intervention Tracking

Log, assign, and close work orders in seconds, with Assurex-provided technicians or your own in-house team. Full history per asset and per building.

Asset Management

Catalogue every piece of equipment. Track status, location, and maintenance history in one place.

Real-Time Reports

Live dashboards and exportable reports that give managers instant visibility on costs and performance.

Multi-Site Management

Manage multiple buildings and contracts under one account. Each team sees only what they need.

Built for every stakeholder

Whether you own buildings, manage them, or oversee a portfolio, Assurex gives you the right view.

Building Owners

Stop wondering if work is getting done. Get real-time visibility on maintenance activities, contractor performance, and asset health, without chasing phone calls.

Facility Management Companies

Run multiple client sites from one dashboard. Use Assurex technicians or integrate your client's own maintenance staff, deliver professional reports and prove the value of your service with data.

Property Developers

Track post-handover warranty work, manage snag lists, and ensure buildings transition smoothly into operation, with a full audit trail from day one.

Still managing facilities the old way?

Most facility teams in Rwanda are still relying on WhatsApp groups and spreadsheets. Here's what changes with Assurex.

Without Assurex
  • WhatsApp groups and phone calls to coordinate work
  • Spreadsheets updated manually, always out of date
  • No record of when work was actually done
  • Compiling client reports takes hours
  • Asset history stored only in people's heads
  • No visibility across multiple sites
With Assurex
  • Structured work orders with clear ownership and deadlines
  • Live dashboards updated in real time from the field
  • Complete digital audit trail per asset, per building
  • One-click PDF export for clients in minutes
  • Searchable maintenance records since day one
  • Unified view across all sites and contracts

Up and running in three steps

Set up your portfolio

Add your buildings, floors, and assets. Import existing data or start fresh.

Log interventions as they happen

Field teams report issues from their phone. Managers assign and follow up instantly.

Monitor with live dashboards

Track KPIs, spot bottlenecks, and report to clients, all from one screen.

Trusted by facility teams in Rwanda

Before Assurex we were tracking everything in WhatsApp groups and spreadsheets. Now our managers have a clear picture of what's open, who owns it, and how long it's been pending.

A. Mutabazi
Operations Director, Kigali

The monthly reports we send to building owners used to take a full day to prepare. With Assurex we export them in minutes. Our clients are impressed by the level of detail.

J. Niyonzima
Facility Manager

Response times on critical interventions dropped significantly once our technicians started logging directly in the app. The accountability it creates is exactly what we needed.

C. Kayitesi
Property Manager

Built for the way you work

Designed with Rwandan facility managers and building owners in mind: practical, mobile-friendly, and proven in the field.

Mobile-first

Works smoothly on any smartphone. Field teams don't need a laptop to log work.

Secure & reliable

Data hosted on dedicated infrastructure. Role-based access keeps every team in their lane.

Local support

Training and support provided in English, French, and Kinyarwanda.

Continuous improvement

Regular updates based on direct feedback from Rwanda-based clients.

Frequently asked questions

How quickly can we get started?
Most clients are up and running within one week. We handle the initial setup, import your building and asset data, and train your team on-site. No IT infrastructure required. Assurex runs fully in the browser.
Can my whole team use it at the same time?
Yes. Assurex is multi-user by design. Field technicians, facility managers, contract managers, and building owners each have their own login with role-appropriate access. There is no limit on concurrent users.
Does it work on mobile phones?
Yes. Assurex is built mobile-first. Field teams can log interventions, upload photos, and update work orders directly from their smartphone. No app download required, it runs in any mobile browser.
How is our data secured?
Your data is hosted on dedicated infrastructure with encrypted HTTPS connections, role-based access control, and regular backups. Each user sees only the information relevant to their role, nothing more.
What languages does Assurex support?
The platform interface is available in English and French. Our support team works in English, French, and Kinyarwanda.
How is Assurex priced?
Pricing is contract-based and sized to your portfolio: number of buildings, sites, and users. There are no per-seat fees or surprise charges. Contact us on WhatsApp and we will prepare a quote within 24 hours.
We already have our own maintenance team. Does Assurex still make sense for us?
Yes. Assurex supports a self-managed mode where your own technicians get app access to log, update, and close work orders themselves. Your managers and building owners keep full visibility, reporting, and audit trail. Assurex gives your team structure and accountability without replacing them. You can even mix modes: some assets handled by your team, others by Assurex technicians.

Priced for your portfolio

Simple, contract-based pricing, no per-seat surprises. Contact us for a quote tailored to your number of sites and users.

Custom pricing

Everything included, sized for you

One flat contract covers your whole team: all modules, all buildings, no extras.

  • Unlimited interventions & work orders
  • Full asset register & history
  • Real-time dashboards & executive reports
  • Multi-site & multi-contract support
  • Role-based access for your whole team
  • Onboarding, training & local support
Get a quote on WhatsApp

See Assurex in action

Request a live demo. We'll walk you through the platform and answer your questions.